NDIS Basics Part Two - Hiring Service Providers and self Advocacy - Webinar replay
Recorded 5 April 2023
In part one of our NDIS Basics webinar series we looked at your participant journey, from application to plan implementation. Here in part two we look at finding, evaluating and hiring the right service provider for you, and how important it is to self-advocate at different stops on the NDIS journey.
Join us as we navigate this tricky NDIS journey, and gain the knowledge you need to thrive in the system.
KEY TAKEAWAYS:
- When figuring out what services to use, it comes back to your needs, your goals, and checking that it meets the 'Reasonable and Necessary' criteria
- Regardless of service type, there's lots of ways to look for providers, and although you come up against waiting lists there are things you can do to keep the momentum while waiting
- Choosing the right provider for you is about making sure they are both good on paper, and good in person
- A Service Agreement is a useful document to protect both yourself and your provider
- It's important to speak up when things go wrong, but self-advocacy is so important at every stop on the NDIS journey, at good and bad times, as it leads to better outcomes
- Speaking up can be uncomfortable and stressful, but it's worth going through it to get out of a negative situation and make sure you're getting the best for you.
RESOURCE LINKS:
Webinar replay video of NDIS Basics Part One - Your Participant Journey:
https://youtu.be/8fmGcu6ZZIA
NDIS Booklet 2 to help figure out your needs:
https://www.ndis.gov.au/media/333/download
NDIS Pricing Arrangements and Price Limits document:
https://www.ndis.gov.au/providers/pricing-arrangements#ndis-pricing-arrangements-and-price-limits
Kinora blog on understanding the different support categories:
https://www.kinora.com.au/advice-articles/ndisfunding
Kinora ‘Reasonable & Necessary’ checklist download:
http://bit.ly/3ismRXn
NDIS Provider Finder tool to search registered providers:
https://www.ndis.gov.au/participants/working-providers/find-registered-provider/provider-finder
NDIS Wait List tip sheet
https://www.ndis.gov.au/media/4423/download?attachment
The NDIS Code of Conduct:
https://www.ndiscommission.gov.au/about/ndis-code-conduct
NDIS Potential Provider worksheet download:
http://bit.ly/3KNfyVM
For self managed participants - information on how to make a payment request:
https://www.ndis.gov.au/participants/using-your-plan/self-management/paying-your-supports
Make a complaint with the NDIS Quality and Safeguards commission:
https://www.ndiscommission.gov.au/participants/participants-make-complaint
Disability Advocacy finder:
https://askizzy.org.au/disability-advocacy-finder
Kinora blog on self advocacy:
https://www.kinora.com.au/advice-articles/self-advocacy-skills-ndis
