What to expect from a good NDIS Plan Manager - webinar replay
Recorded 7 June 2023
In this webinar, we’re joined by three knowledgeable plan management providers for a discussion on what you should be looking for in a plan manager, and how their support can make a world of difference to your overall NDIS experience.
Get insights into how different NDIS Plan Managers work with their clients and service providers to get the best outcomes, and what style of plan management suits each individual participant.
Whether your NDIS plan is self managed, or you’re looking for a new plan manager, we hope this webinar empowers you with the knowledge you need to find the right plan manager for you. Because a skilled and dedicated plan manager can really help to manage and optimise your NDIS plan so that it runs like a well oiled machine.
OUR KEY TAKEAWAYS:
- Make sure your plan manager is able to communicate with you in the way that YOU need
- A good plan manager will communicate and collaborate with providers and support coordinators as well as the participants
- The best plan managers will share NDIS knowledge and educate wherever they can, to help make the NDIS scheme better for participants overall
- Plan managers need to have privacy policies in place and be mindful of consent, as well be able to flag when an invoice looks suspicious
FEATURED PROVIDERS:
- My Plan Manager (Mark Lovatt) - My Plan Manager was one of Australia’s first plan management services, and today, is the largest in the country. Mark has had many roles at My Plan Manager from working closely with plan managed clients to help them understand their NDIS plans through to troubleshooting payments and now leading the national team that works with support coordinators, LACs and other providers.
- Pathways to Care (James Winzar) - Pathways to Care are passionate about making a real difference to people with a disability and are focused on providing a high-quality, participant-focused NDIS Plan Management service, supporting participants across Australia. James has worked many roles in the disability sector over the past 10 years, and is currently the Customer Engagement Team Leader at Pathways To Care, where he loves being able to share his NDIS knowledge with participants.
- ABC Plan Managers (Anne Pavlakis) - With over 25 years experience in the accounting industry, Anne and her husband Trevor branched into NDIS Plan Management, drawing on their first hand understanding of the challenges faced by people with disabilities. Anne is passionate about helping people, and focuses on quality service and long term relationships with ABC Plan Managers clients.
ADDITIONAL RESOURCES:
NDIS Guide to Plan Management -
https://www.ndis.gov.au/participants/creating-your-plan/ways-manage-your-funding/plan-management
Potential Provider Comparison Checklist from Kinora -
http://bit.ly/3KNfyVM
