Resource Hub
Get more from your NDIS with our carefully crafted Kinora resources. Dive into expert articles, handy worksheets, and insightful videos—all designed to simplify and empower your journey.
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The Impact of NDIS in 2024: Feedback from the frontline and how to prepare for 2025 - Webinar Replay
2024 is drawing to a close and NDIS participants, their families and service providers are left with open questions, concerns and some trepidation as to what their future could hold. Join us as we speak with Jane Kittel, CEO of My Plan Manager Group, for her insights on the year that was.
Jane shares real human stories from the frontline, reflections on the changes and events of 2024, and a perspective of what 2025 might hold.
Major NDIS Changes: What Participants and Providers Need to Know
In this article, we'll highlight some of the major NDIS changes from the past year. These are just a few updates, and be ready… there’s much more on the horizon. So whether you're a participant figuring out how these changes affect your plan, or a provider figuring out where your services now fit, understanding these updates is essential.
Provider Webinar: Compulsory registration and your NDIS business - A path through uncertainty
Compulsory registration for NDIS businesses - what that means for your business in terms of day-to-day impact, financial investment and considerations for the future.
Kinora speaks to Angela Harvey from Supporting Potential about the audit and registration process for smaller NDIS businesses and all the things they need to consider during this time of change.
Compassion fatigue: the challenge to care for yourself when you care for others.
Compassion fatigue in caring sectors is a huge challenge - who cares for you when you care so much about everyone else? You do!
We've put together some tips and ideas to help you manage the emotional load of your work and caring for others.
Artificial Intelligence (AI) tools for NDIS Service Providers: A best practice guide.
AI tools are changing the way we do business - even in the NDIS space. But it doesn't just come down to knowing how to wield this new power, it's also knowing when to be cautious and where the boundaries are in terms of quality, compliance and privacy.
10 Strategies to become a provider of choice and be sought out by clients
Building trust is key to becoming a service provider of choice for NDIS Participants. Here are 10 strategies you can use to develop that trust.
Provider Webinar: Building connections that matter - Networking for NDIS business growth
Building connections that matter: Networking for NDIS business growth; we were joined by Karen Lorenzon of KonnectFEST and Sam Messinis from NDSP Plan Managers.
Watch the video replay below where we cover:
How to make a start at networking even if you're new to the sector
How to avoid networking mistakes and make the best impression
The major Business to Customer and Business to Business events in the NDIS sector, who goes and what to expect.
Tips and tricks on how to get the best out of your networking efforts
10 Free Marketing tactics every NDIS Service Provider can use
10 ways any NDIS Service Provider can get and keep the attention of potential clients - NDIS marketing for any service provider.
Service Providers: 10 Places to find your next NDIS Client
10 Places you may not have already looked for your next NDIS client. Let us know in the Kinora Providers Only channel where you’ve been the most successful in expanding your client base.
Be Cyber-Safe and protect your NDIS Business, staff and participants
What do you do when your already hard job gets that much harder? Do you have processes and checklists to lean on in times of stress? Check out our process list for when things hit the fan.
Lock it down: Cybersecurity for NDIS business
If your business is technology enabled or dependent, you are exposed to a high risk of cyber security threat and data breaches. Your information, when being collected, stored and transferred, and the information of your customers and stakeholders is vulnerable to hackers who recognise the value of things like:
Personal information, including employees
Sensitive business information and intellectual property
Customer lists and their personal and sensitive information
Supplier details
Credit card and banking details.
There are multiple risks by not ensuring your business is cyber-secure; no matter how small and there are also quality, low-investment resources and tools out there to assist.
Fearless feedback: How to transform feedback into opportunity for your NDIS business
The Kinora team were joined by Angela Harvey of Supporting Potential to talk about feedback mechanisms for NDIS Service Providers.
Service Provider: Fearless Feedback - Your checklist for dealing with feedback
It can all come down to how you respond to feedback; the good, the bad and the ugly. Follow this checklist to get you through.
10 Things to do when it hits the fan: working with challenging clients and feedback.
What do you do when your already hard job gets that much harder? Do you have processes and checklists to lean on in times of stress? Check out our process list for when things hit the fan.
Take a good look in the mirror: how client feedback can build trust, grow your business and make you compliant.
Do you actively seek feedback from your clients with the intent to learn from it - rather than be defensive and put out fires? How do you integrate feedback mechanisms into your daily work life?
Service Provider Webinar: Grow your NDIS Business based on success
The Kinora team were joined by Bessi Graham of Benefit Capital to discuss how we define ‘Success’ as a Service Provider business in the NDIS industry.
The argument for NDIS Service Provider compliance and registration: The pitfalls and the (necessary) yardsticks.
Registration and compliance for NDIS Service Providers is dominating reform discussions at the moment; but what points are at each end of the see-saw? What are your biggest hurdles when it comes to compliance and how do you see the way forward for the NDIS industry as a whole?
Grow your NDIS business based on success
Do you understand what you already do well in your NDIS Business? Have you explored expanding your business from a place of success? There are so many other ways of measuring success, other than revenue, and here are some suggestions for how you can capitalise on them.
Service Provider: NDIS Business SWOT Analysis worksheet
A SWOT Analysis is a great tool to help you gain
insight into the internal and external factors that influence oyur NDIS business. Work through the worksheet here and share your insights in the Kinora Providers Only channel.
Two ways to grow your NDIS business and positively impact more participants
The NDIS is currently in the early stages of massive change. What won’t change once recommendations and guidelines have been implemented is that people living with disabilities will still require support services. Here are two ways you can approach growing your service-based business in the NDIS space.
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